At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The KPMG International People & Culture (P&C) team works to ensure our people are supported whilst carrying out their Global roles. The team consists of P&C Business Partners who provide designated support to each Global group and Global leader, and P&C Advisors who work closely with leadership in each of the core locations. Together, the team is responsible for ensuring the best possible experience for our people, irrespective of whether they are in long-term Global roles or shorter secondments.

GRC Operations have a goal of achieving 'Operational Excellence'- to have a highly efficient, fiscally responsible and smooth operating high performing organization. We are committed to providing customer service excellence, sound operational policies and protocols that contribute to individual and operational excellence in support of our organizational goals and people.

Reporting to the Senior Manager, Operations & HR and as a member of the GRC Operations Team, the Operations/HR Coordinator will provide direct support to the business units within the GRC and KPMGI People & Culture team through routine and transactional administrative tasks.

• Support and coordinate all local recruitment requests received from the KPMGI Resourcing Team, including providing administrative and coordination support for the job evaluation process.
• Coordinate end‑to‑end onboarding and offboarding activities for all GRC joiners and leavers
• Collaborate with HR On Demand and the HR Service Delivery Centre, and provide guidance to GRC team members on process-related inquiries
• Provide administrative and coordination support for the annual GRC compensation process including employee data validation, calibration, promotions, salary and bonus
• Contingent Labour, Compliance & Financial Coordination: Act as the central contact for KPMGI contingent labour requests within Canada, monitoring and managing contractor end dates and ensuring business needs are met through collaboration with stakeholders. Support requests for relevant risk trainings. Partner with the Operations and Finance Team for monthly validation of service invoices and ensure consistent application of expense processes by reviewing and guiding approval workflows while assisting GRC employees as needed
• Reporting, Data Accuracy, Compliance & Governance: Maintain accurate and complete GRC employee files in accordance with compliance and record-keeping standards; review HR reports such as vacation, overtime, and compensation for accuracy; ensure that all GRC operations processes and documentation are current and adhere to governance standards; and support the Team Lead in reviewing and completing annual risk compliance trainings for staff
• General Operations, Communications & Engagement: Support the GRC Social Committee in planning and executing employee engagement initiatives and activities; draft and coordinate GRC communications and Microsoft Teams posts (e.g., compliance reminders, new hire announcements); provide support for mobile device accounts, maintain and update internal spreadsheets within GRC Operations; attend meetings as required, and deliver general administrative and operational assistance, alongside other assigned tasks
• KPMGI People & Culture Team Operations Support: Manage functional mailbox inquiries by ensuring timely, accurate responses and appropriate escalation; support Operations and People & Culture team(s) through coordination of recurring calls (agenda preparation, activity facilitation, action item tracking, presentation material development); and maintain organized, up-to-date team SharePoint sites and materials

• Excellent written and verbal communication skills, strong organizational abilities, and the capacity to prioritize work in a high-volume environment while maintaining attention to detail and accuracy
• A minimum of 3 years of relevant experience in administrative support or project management within a client-focused or shared services environment, paired with a college diploma or an equivalent combination of education and experience
• Proven ability to build strong relationships, work effectively both independently and as part of a team, and demonstrate flexibility under pressure while managing unexpected situations
• Proficiency in MS Outlook, Word, Excel, and PowerPoint, along with an aptitude for learning and using other tools and technology, including knowledge of HR systems and finance-related tasks
• The ability to handle sensitive materials with a high degree of tact and discretion, while meeting tight deadlines and adapting quickly to changing priorities or requirements
• Demonstrated ability to learn and follow detailed business processes, work overtime as required, and support multiple stakeholders effectively in a dynamic setting
• College diploma or an equivalent combination of education and experience with an administrative assistant skill set

#LI-Hybrid

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $60,000 to $78,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.