As a Tax Operations Senior, you will be a part of our Global Compliance & Reporting (GCR) group. In this role, you will develop the technical proficiency and connectivity to address client issues as well as develop as a well-rounded, quality-focused tax professional. As a member of E&Y's Business Tax Service's practice, you will develop the combination of deep tax knowledge and a sophisticated understanding of business drivers to serve your clients to the best of your ability.

Your key responsibilities

Your role will focus on establishing relationships with client personnel at appropriate levels while working to consistently deliver exceptional client service across the global record-to-report and direct tax life-cycle processes. Your key responsibilities will include:

• Global delivery of end-to-end GCR contracts including data gathering, tax accounting, tax compliance, and tax controversy.
• Supporting the full engagement life cycle of global record-to-report managed services engagement including:
• Solution design and scoping
• Project management of implementation including mobilizing global cross-functional teams
• Service management of delivery to client
• Commercial management of contract, billing and change management
• Technology deployment and maintenance
• Managing data operations and data analytics
• Deliver value by sharing global accounting and tax developments, insights and market trends
• Support a number of GCR contracts, some with client interface and some in a supervisory service delivery role
• Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken
• Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication

Skills and attributes for success

• Teaming across service lines, technical specialties and geographical boundaries to deliver exceptional client service
• Mobilizing global delivery capability and standardized process implementation
• Managing the operating governance structure and reporting protocols including ongoing service management and commercial management
• Managing technology/workflow with the information from each service line to provide consolidated view
• Monitoring progress, managing risk, maximizing operational efficiencies and making sure key stakeholders are kept informed about progress and expected outcomes
• Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls

To qualify for the role you must have

• Strong analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and an entrepreneurial approach to work.
• Strong organizational and time management skills with a demonstrated ability to capture and synthesize business requirements.
• Strong proficiency and a high level of comfort working with new and emerging technologies.
• Ability to lead global virtual and on-site teams, mentor counselees and manage client-serving business.
• Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PMP qualification or similar would be beneficial.
• Experience of working on international projects
• Process and technology design skills
• A bachelor's degree in a related field and a minimum of five years of related work experience (e.g. accounting firm, international or regional tax experience).

Ideally, you’ll also have

• Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.
• Experience working on multi-jurisdictional projects
• Take ownership of tasks and have the proper judgment to make critical decisions.
• Have a strong ability to work under pressure and adhere to strict deadlines.
• Coach/mentor junior team members to help EY continue to build an inclusive culture and high-performing teams.
• the ability to thrive within a fast-paced, professional services environment

What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re looking for people with a genuine passion for tax, and the future of tax, and are inspired to help the world’s leading multinational organizations meet complex tax obligations around the world. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.

What we offer

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Explore how a career at EY is yours to build at https://www.ey.com/en_ca/careers/personalized-career-development

Discover how, when and where you can work at https://www.ey.com/en_ca/careers/flexibility-mobility

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $92,000 to $144,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.