Work in Tech

The opportunity

EY’s Canada Law Technology group is looking for a seasoned Technology Manager / Business Analyst who will enable us to transform and grow EY’s Law services. You will be part of a team that helps design and implement innovative technology solutions to help Law professionals drive operational efficiencies and go to market with competitive offerings. You will engage very closely with various business teams in the Law group to understand their processes in depth and help build and deploy more effective business processes and modern technology solutions. These solutions encompass a range of smart technologies, infrastructure, and coding languages such as Microsoft Azure (Cloud), Power Automate, Machine Learning (ML), Artificial Intelligence Agents (AI), SharePoint, Co-Pilot Studio, and Power BI / Data Analytics etc. You will also be responsible for assessing and deploying existing global tools or vendor software.

You will be responsible in supporting the requirements gathering, design, development, testing, implementation, and support of these innovative solutions, as part of the Canada Tax & Law Technology Group.

Key responsibilities:

• Designing, improving, and implementing Legal solutions, helping build applications with the latest possible technologies or implementing vendor solutions
• Determine project scope and objectives from executives and develop project plans; manage project delivery through completion
• Gather and evaluate needs from subject matter experts to understand current state and develop future state; collecting, discussing, understanding, documenting requirements
• Brainstorm and map out new processes
• Monitor progress, manage risks & issues, prepare project documentation and summary reports as needed on a regular basis
• Lead calls with business, technology, and other enablement teams (risk, marketing & communications etc.) to effectively deliver on projects
• Collaborate with all stakeholders to identify and clear bottlenecks as needed
• Translating assumptions, risks, and business requirements into technical design; create technical and process documentation
• Contributing to technical design and supporting development team
• Working with agile development teams to deliver working solutions
• Supporting application/system’s testing, upgrades, performance, and other operational needs
• Managing user access and permissions.
• Project managing the overall delivery and implementation
• Support other ad-hoc requests, as required to assist with delivery (hands-on role)

Skills and attributes for success

• Experience managing technology projects and driving change management.
• Experience managing stakeholder expectations and handling competing priorities.
• Strong project management skills; project management certification or equivalent is an asset.
• Proven ability to solve problems creatively and thinking out-of-the box.
• Experience working with executive decision makers and strong interpersonal skills.
• Knowledge and interest in computer systems and the latest technologies.
• Self-starter and can manage own activities to get the desired result.
• An analytical mind and inclination for problem-solving.
• Logical and efficient, with a keen attention to detail.
• Strong verbal and written communication skills.
• Ability to communicate technical details to non-technical audiences.
• Excellent listening, interpersonal and oral communication skills.
• Experience working in a team-oriented, collaborative environment.
• The ability to learn new technologies quickly.

To qualify for the role, you must have

• A Bachelor’s degree in Business, Computer Science, Software Engineering, Software Programming or Information Management or Technology.
• Minimum 5 years of experience in a Technology Project Manager or Business Analyst role
• Legal technology knowledge or experience preferred
• Comfortable communicating with senior business stakeholders, developers, other business analysts and project managers.
• Knowledge and understanding of software development life cycle processes, agile development methodologies, software design and testing.
• Experience working on a variety of software development projects.
• Experience with workflow-based solutions or functionality.
• Experience with consuming APIs.
• Experience with various modern web development technologies.
• Experience with vendor tool implementations.
• Experience with process improvement or innovation projects.
• Experience gathering & drafting requirements, developing process or architecture maps, and managing projects through the entire life cycle.
• Experience with Artificial Intelligence technologies and AI agents (nice to have).

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Explore how a career at EY is yours to build at https://www.ey.com/en_ca/careers/personalized-career-development

Discover how, when and where you can work at https://www.ey.com/en_ca/careers/flexibility-mobility

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.