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The opportunity

The Contingent Workforce Management Program Associate provides essential operational support to EY Canada’s contingent workforce (CWF) department, ensuring accuracy, efficiency, and responsiveness in service delivery. Working as part of a centralized team, this associate-level role is responsible for a range of administrative and coordination tasks that enable the smooth functioning of the program’s Payments & Compliance specialties. The successful candidate is detail-oriented, proactive, and client-focused, with a strong ability to manage data and communication workflows in a fast-paced, professional environment. In this role, you will have :

• Exposure to a national Contingent Workforce Management Program in a leading professional services environment
• Opportunities to build foundational knowledge in talent operations, procurement, and workforce analytics
• Supportive team culture with strong mentorship and growth pathways
• Involvement in strategic workforce planning and process improvement initiatives

Your key responsibilities

Program Administration & Support:

• Provide day-to-day administrative support to the Contingent Workforce Program team, specifically the Payments & Compliance function
• Coordinate and maintain documentation for active and archived engagements
• Monitor program inbox and triage requests by responding directly or routing to the appropriate specialist for resolution
• Serve as a point of contact for general program inquiries, ensuring timely and professional responses to internal and external stakeholders
• Ensure adherence to EY’s contingent workforce governance standards and compliance requirements

Invoice Processing & Financial Support:

• Review and validate contractor and supplier invoices against engagement records
• Collaborate with Procurement and Accounts Payable to ensure timely and accurate payment processing
• Track invoice discrepancies and escalate issues to the appropriate team members for resolution
• Support financial tracking and reconciliation efforts related to contingent labor

Client Enablement & Stakeholder Coordination:

• Direct internal clients to appropriate program resources and subject matter experts based on their needs
• Support intake of new requests by capturing initial details and assigning to program specialists
• Help maintain centralized resource materials and FAQs for internal users

Data Entry & System Maintenance:

• Perform accurate data entry into workforce management tools and internal systems
• Maintain engagement records, ensuring up-to-date data on contract status, worker assignments, and compliance checkpoints
• Assist with periodic data audits to ensure data integrity and process compliance

Reporting & Analytics Support:

• Support preparation of standard and ad hoc reports related to contingent labor usage, spend, and performance metrics
• Assist in the analysis of program data to identify trends, discrepancies, or improvement opportunities
• Help maintain internal dashboards and program documentation

Skills and attributes for success

• Post-secondary education in business administration, human resources, or related field
• 1–2 years of administrative, HR, procurement, or operations experience (experience supporting a contingent workforce program is an asset)
• Strong organizational and time management skills with high attention to detail
• Proficiency in Microsoft Excel, Outlook, and other productivity tools; experience with VMS (Vendor Management Systems) is a plus but not required
• Strong written and verbal communication skills
• Ability to work both independently and as part of a team in a deadline-driven environment

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming – where you can shape the future with confidence for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $60,000 to $90,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.