Work in Tech

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

*Please note that this is a temporary position for 12 months.

POSITION OVERVIEW

The Senior Officer, Document Processing Centre (DPC), is responsible for maintaining the integrity of Electronic Client Files (ECFs) at BDC. This person carries out tasks that support business processes to ensure the accessibility and integrity of documents.

CHALLENGES TO BE MET

• Ensure the quality and accuracy of documents by previewing and indexing documents to be uploaded into the ECFs that have been sent by other service centres and business centre employees using the existing procedures.

• Ensure that the documents are legible, clear and able to be quickly and easily identified in compliance with BDC’s policies, practices and quality standards.

• Accept or reject scanned documents according to their compliance with BDC criteria and policies, and ensure that their senders understand the grounds on which any documents are rejected.

• Maintain relationships with business centre personnel and colleagues to foster good teamwork and the pursuit of common objectives and the consistent application of policies.

• See to the ongoing optimization of activities at the Document Processing Centre and introduction of more efficient procedures.

• Keep abreast of procedural changes related to the department.

• Act as a team resource person and coach new hires.

• Work with his or her manager to keep the tools required for DPC operations updated.

• Potentially participate in various special projects related to the DPC at his or her manager’s request.

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​WHAT WE ARE LOOKING FOR

• Completed postsecondary education in business accounting, business administration or related field

• One to two years of relevant experience in the banking services sector or experience indexing electronic documents

• Good organizational agility and ability to set priorities and comply with tight deadlines

• Ability to work autonomously and diligently on a high volume of tasks

• Team spirit, attention to detail, cooperative attitude and willingness to work as part of a team

• Proven ability to show flexibility in order to adapt to a constantly changing environment

• Proficiency using software tools and practical knowledge of Microsoft Office applications

• Bilingualism (English & French)

The Centre’s hours of operation are from 8:00 a.m. to 8:00 p.m. The incumbent must be flexible as the position’s schedule may vary.

*Please note that temporary employees are not eligible for benefits.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.