For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people.

Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada. In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

About TMU Libraries

A vibrant and innovative centre of exploration, research, creation and learning, TMU Libraries are positioned at the core of the University's academic, research, and community engagement goals. The Libraries support a diverse community of learners and instructors, researchers and scholars, and community experts and entrepreneurs, and are a hub of interdisciplinary SRC. The dedicated team of more than 100 talented individuals supports a growing academic community, including new campuses and a growing number of international students.
In addition to our main campus Library, TMU Libraries also has a Law Library branch and recently opened the Bikram S. Dhillon and Family Medical Library in Brampton.

TMU Libraries provide crucial academic learning, creation, and research resources, programs, services, and spaces. Its unique blend of expertise and programming, coupled with access to leading-edge technology and an array of information resources, fosters a rich academic environment, supporting the University's complement of degree programs, and advancing research and discovery, and community outreach and engagement.

The Libraries are committed to the TRC Calls to Action and are actively exploring ways to decolonize our work and these efforts are further supported by the Mash Koh Wee Kah Pooh Win (Standing Strong Task Force) recommendations. Our ongoing commitment to equity and community inclusion continues to shape and reaffirm our values and priorities as a Library and University.

The Manager of Makerspace Education & Design Hub will oversee the operations of the Bikram S. Dhillon and Family Medical Library Maker Space to ensure effective delivery of front-facing services. This includes:

• Develops, coordinates, and provides on-going support for Makerspace programs and services, including providing digital technology-related student training and consultation services.
• Utilizes expertise to support various digital technology projects at the Libraries, and reviews and implements processes and services that align with the Toronto campus.
• Engages with the School of Medicine community to align research requirements, educational and outreach needs, and user support through Makerspace programming and services.
• Works closely with the department head as well as lead hands at the Medical Library, and with the Toronto campus Library Information Technology Services (LITS), Digital Media Experience (DME) Lab, and maker space staff to facilitate ongoing exchange of expertise and best practices.

Location of Work: 4 to 5 days a week onsite, based on operational requirements and subject to change, School of Medicine building in Brampton.

Key Responsibilities

• Coordinates and develops the terms of co-operation and joint projects with Makerspace partners and provides consultation and workshops on appropriate uses of technologies for students and faculty (academic or clinical).
• Prepares project proposals and reports by collecting and analyzing data related to makerspace operations and initiatives. That includes providing adhoc reports to the Library leadership, contributing to government reporting requirements, and supporting advancement efforts by providing information on the makerspace's technical capabilities.
• Oversees Makerspace operations by preparing plans for programs, projects, training and staffing, such as facilitating broader medical learner support, ensuring makerspace information is up-to-date and accessible for internal and external audiences and promoting Makerspace services to the TMU community
• Collaborates with librarians to integrate makerspace technologies and services into teaching, learning, research, and outreach activities across medical and general disciplines.
• Continuously monitors developments in recent and emerging technologies. Tracks age and condition of current tools, coordinating required maintenance/replacement.
• Assists in the development of strategic and programmatic direction of the Makerspace by providing recommendations, advice and research information related to Makerspace & Design Hub key user populations, setting policies, procedures and/or practices as they relate to delivering faculty, staff, and student support and experience.
• Manage and supervise staff, assign and prioritize tasks, establish goals, set expectations and evaluate performance, including, hiring, training, development and performance management of employees.

Leaders at TMU are required to demonstrate the following Leadership Competencies:

• Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
• Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.
• Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
• Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
• Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.

Qualifications

To help us learn more about you, please submit your cover letter and resume in 1 PDF file describing how you meet the following required qualifications:

• Completion of a post-secondary degree in Information Studies, Media Production, New Media, Information Technology, Graphic Communication Management, or other related discipline.
• A minimum of three (3) years of experience related to technical support and instruction.
• Experience supervising staff in an academic environment, or related context.
• Experience working with digital media authoring hardware and software (Adobe CC preferred), entry-level fabrication equipment (e.g. 3D printers, sewing machines, desktop vinyl cutters, etc.), installation and projects.
• Demonstrated knowledge and practical experience in digital content that includes digital editing, multimedia, computer-aided design and visualization and electronic publishing production, as well as a strong understanding of emerging technologies.
• Effective management and communication skills; excellent understanding of instructional design in the context of an evolving digital creation and distribution architecture
• Strong organizational, administrative, and time-management skills required to oversee physical spaces, manage equipment, maintain attention to detail, and keep pace with evolving library information technology.
• Knowledge of instructional design combined with strong training skills to lead orientations, staff training, and library instructional programs.
• Excellent verbal, written, and presentation skills used to explain policies, contribute to marketing and outreach initiatives.
• A demonstrated commitment to client service - specifically staff, faculty, students, and external contacts.
• Excellent customer service and troubleshooting skills, with a continuous improvement mindset.
• Strong interpersonal skills along with sound judgement, tact and diplomacy are necessary to deal effectively with students, staff, faculty, and the public.
• Ability to direct and coordinate daily work assignments of designated staff is required.
• Analytical, problem solving, and numeracy skills.

• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.