Work in Tech

Company Description

SPK and Associates is a leading woman-owned Engineering and IT Consulting company, focused on providing IT solutions to product development teams. We are not a run-of-the-mill IT consulting company. We serve engineering groups -- the people that design, develop, build, test, and release products. We are experts in the systems, applications, data, and processes needed to create and release products. Our core expertise covers four functional areas: Product Lifecycle Management, Software Lifecycle Management, Cloud for Engineering, and Data Engineering and Analytics.

Role Description

Do you have passion for helping people get the best out of their technology, making their work lives easier and more productive? Are you experienced with IT infrastructure, operating systems, and applications, particularly in a product development (R&D) organization?

If you answered "yes" to these questions, we would love to talk with you. We are looking for a Professional Services Engineer who will provide system and application support services to our manufacturing and software manufacturing clients.

You will work with our blue ribbon clients to support their product engineers with the computer systems and applications they use to develop, test, and release products. This position also involves working with our clients' customers. These are clients with whom we have built trusted relationships over many years. SPK's engineers are an important and integral part of their teams.

Qualifications

• At least 2+ years' experience as a System or Network Administrator, or similar.
• Windows server and desktop Operating System skills
• Support of Client-server application experience, as well as SaaS app support experience
• Fundamental network skills
• Professional services or consulting experience is desired, but not mandatory.
• Must genuinely care about and be responsive to customer problems
• Good at troubleshooting/triaging issues: some problems you will solve directly, some would be routed to other engineers
• Must be kind, gracious, enthusiastic, and optimistic -- we have a strong team built on those qualities
• Great command of the English language
• Flexible, willing to learn
• A four-year degree in a suitable technical area such as Computer Science, Information Technology would be helpful, but experience can be a substitute
• Strong analytical skills