Administrative Assistant, Life & Benefits - Summer Placement

Hire Date: Immediate

The Company:

PROLINK—Canada’s Insurance Connection is an independent insurance brokerage. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made risk management and insurance solutions to Professional Associations and Affinity Groups, Canadian enterprises, small businesses, and individuals. We are laser-focused on simplifying traditional insurance transactions by building intuitive and engaging digital experiences.

Our goal is to help our clients feel confident in their decisions, secure that we will be there for any urgent need, and connected to PROLINK as their trusted insurance resource. By nurturing one-on-one relationships with our clients, we have built a reputation as valued advisors and advocates nationwide.

The Role:

We are seeking a motivated and detail-oriented Summer Student to support our Life and Benefits team. This role offers hands-on exposure to life and employee benefit plan insurance operations, sales and marketing, client service and administration.

This is an excellent opportunity for students interested in careers in insurance, risk management, finance, or business operations.

Key Duties and Responsibilities:

To perform administrative duties in support of the Life and Benefits Department:

• Assist the Coordinators with client service and policy administration, including assisting with new business and inforce business for Life & Group Benefits insurance
• Job-shadowing the Manager, Group Benefits and Sales on administrative support and providing administrative assistance as required
• Conduct data entry, file organization and document management within internal systems
• Assist with gathering client information and assist with submitting new applications for coverage
• Support Coordinators with reporting and tracking of monthly performance metrics
• Assist with process improvement initiatives in support of all aspects of the Life and Benefits business
• Attend team meetings and provide updates to projects and initiatives being worked-on
• Liaising between insurers and brokers with marketing and sales activities including insurer webinars, presentations and other communications

Learning Opportunities:

• Exposure to life insurance and group benefit products
• Understanding of licensed advisor/client/insurer relationships
• Experience with life and group benefit insurance systems and CRM tools
• Insight into life insurance account management and risk strategies
• Development of professional communication and analytical skills

Qualifications/Attributes:

• Currently enrolled in post-secondary program (Business, Finance, Risk Management or other related field)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Interest in pursuing a career in insurance or financial services
• Proficiency in MS Office Suite, including Outlook, TEAMs
• A team player with a client-centric approach, ready to deliver great service.
• Comfort with managing multiple demands, with proven organizational, time-management and prioritization skills.
• A positive attitude with the flexibility to support the team with any ad-hoc needs.

What We Offer

• Real-world experience in a professional brokerage environment
• Mentorship from experienced insurance professionals
• Opportunity to build foundational knowledge for a career in insurance
• Collaborative and high-performance team culture
• Networking opportunities across the organization
• Work for a company that has the best of both worlds: the professionalism and success of a corporate environment, with the family-oriented and collaborative feel of a small business