Visitor Experience Product Development Officer III - ANTICIPATORY

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

✔️We also offer:
•Northern Allowances (rates and conditions subject to change and vary depending on number of dependants):
▻ Isolated Post Allowances: Approximately $14,506 per year to $24,177 per year
▻ Vacation Travel Assistance: Approximately $1,900 per year for each eligible member of the household
•Housing: Federal government housing may be available
•Relocation Assistance: Applicants may be eligible for relocation assistance and may wish to review the Relocation Directive: https://www.njc-cnm.gc.ca/directive/d6/en
•Training, Development & Education Opportunities: Multi-year career development plans which include opportunities for education assistance funding and training opportunities
•Pension & Benefits: Advantageous pension regime and health benefits. For more information, see: https://www.canada.ca/en/treasury-board-secretariat/topics/pension-plan.html

Duties

Do you see your community’s potential to be a world-class travel destination? Do you want to design park experiences that both locals and tourists love? Do you openly share ideas and work with others to build new things?

We’re looking for someone to keep building Wood Buffalo National Park as a place where both locals and tourists want to be. As a Product Developer, you’ll be part of the Visitor Experience team. We work together to strategically improve what we already offer, develop new ways for people to get to know the park and the people who live here, and make sure everyone feels welcome in Wood Buffalo National Park.

Work environment

This is a place of opportunity – to learn new things, to try things you’ve maybe never done before, and to build connections and experience the land alongside local Dene, Cree and Metis peoples.

You’ll be working for Wood Buffalo National Park, which is the largest national park in Canada, the world’s largest dark-sky preserve, and a UNESCO World Heritage Site.

The park is a cultural landscape for Cree, Dene, and Métis peoples of the region. The park works with eleven Indigenous communities, who continue to use the land for activities like hunting, trapping, fishing, and medicinal plant and berry picking.

The park attracts local, national, and international visitors who wish to experience and learn about the unique cultures, landscapes, and wildlife of the boreal region. Canada’s north is known for its friendly and welcoming residents, and the Wood Buffalo region is no exception.

You’ll be based in Fort Smith, Northwest Territories, and will work primarily in an office environment but can expect some travel into the park and to Fort Chipewyan, AB, as and when needed.

Fort Smith is in Treaty 8 territory and the traditional territory of the Indigenous peoples of Salt River First Nation, Smith's Landing First Nation, and the Northwest Territory Métis Nation.

Here you’re sure to enjoy the camaraderie that comes from working closely with colleagues. There are significant opportunities for collaboration between functions and lots of things to learn from co-workers whose work differs greatly from yours. There are many chances and possibilities for career growth within Parks Canada, and that will extend to you in this role.

You’ll do work that matters and have tangible examples of the differences you and your team are making. The work will be interesting and, at times, hectic… but truly never a dull moment.

Parks Canada is a federal government agency responsible for protecting and presenting the outstanding natural and cultural resources found throughout Canada. We do this through a system of national parks, national marine conservation areas, and national historic sites across Canada.

Intent of the process

The intent of this process is to staff a full-time term position. (12 months) from March 1, 2025 to March 31, 2026.

This selection process may be used to staff similar positions at this group and level with various linguistic profiles and security requirements, conditions of employment as well as various tenures (such as Indeterminate, Specified Period, Acting, Deployment, Assignment and Secondment).

Due to the operational nature of this position, remote work options are not available.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓EDUCATION
An acceptable combination of education, training and experience or graduation from post-secondary studies (minimum 2 year program) in marketing, tourism, recreation, leisure or museum studies, or other discipline relevant to the position

Degree equivalency

🦬EXPERIENCE
• Experience developing and evaluating tourism-related products. These could include recreational activities, interpretive exhibits and programs, overnight accommodations, trails, and/or special events;
• Experience writing and editing exhibits, signs, publications, and/or web content;
• Experience collaborating with staff and partners;
• Experience planning and completing projects.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

🗺️KNOWLEDGE
• Knowledge of tools and techniques used to develop and evaluate tourism products;
• Knowledge of tourism trends and how they apply to national parks.

🧭ABILITIES
• Ability to use data to understand visitors and evaluate programs;
• Ability to communicate effectively both orally and in writing;
• Ability to analyze issues and opportunities and develop creative solutions;
• Ability to plan and prioritize work and meet deadlines.

🏕️PERSONAL SUITABILITY
• Personally connects with people;
• Strives for excellence;
• Makes things happen;
• Exercises sound judgment;
• Demonstrates integrity.

The following may be applied / assessed at a later date (may be needed for the job)

🦺OPERATIONAL REQUIREMENTS
• Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required;
• Wear a Parks Canada uniform as per the uniform policy as per Parks Canada requirements;
• Work and/or travel in varied terrains, weather conditions, isolated locations and by various means of transportation.

Conditions of employment

Reliability Status security clearance

Possession of a valid class 5 driver’s license

When position is located in area classed as isolated and remote, a pre-employment medical examination of an individual and his/her dependants may be required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

HOW TO APPLY

You must apply online.

1. ONLINE SCREENING QUESTIONS
All candidates must clearly demonstrate in the online screening questions how they meet the education and experience factors listed in both the essential and asset qualifications listed.

Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Provide concrete examples of WHEN, WHERE & HOW.

Failure to clearly demonstrate how you meet the Education and Experience factors may result in the rejection of your application.

Normally, applicants will not be solicited for incomplete or possible missing information.

Candidates will be asked to provide proof of their education credentials at a later date.

2. RESUMES
Resumes will be used as a secondary source to validate the experience described in the screening questions and/ or email - as appropriate.

3. REFERENCES
Three (3) references are required, including one from a recent* supervisor.
Recent* is defined as within the past two years.

4. CURRENT POSITION (FOR Government of Canada Employees) (if applicable)
Please identify clearly your substantive group and level and your employment status on your resume and/or application and/or email.


ASSESSMENT
∙ An interview will be administered
∙ A written assessment may be administered
∙ Reference checks will be sought

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Parks Canada Agency considers applications from all individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.


ADDITIONAL INFORMATION

PLEASE NOTE: Our intention is to communicate with candidates via e-mail for competition purposes.
Please provide a valid e-mail address. It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

The essential qualifications that are listed in the poster are mandatory. A pass mark will be established for each.

Successful candidate(s) must meet and maintain the conditions of Employment throughout their employment.

Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid. Please contact Wanda Burdett, Human Resources Manager, if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online