Operational Stress Injury Social Support (OSISS) - Peer Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

📢 How does this work?

✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”

✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.
• Please provide complete and thorough details of your education and experience;
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided;
• Failure to provide sufficient information may result in your application being screened out of the process.

✅ Step 3: We will carefully review all your qualifications. If your talent matches one of our immediate or upcoming opportunities, we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Duties

The OSISS program is a national peer support program provided through the joint efforts of the Department of National Defence and Veteran’s Affairs Canada. The OSISS program offers services to Canadian Armed Forces members, Veterans, and their families impacted by operational stress injuries. An operational stress injury is not a diagnosis, rather it is a perceived and persistent psychological difficulty that arises due to trauma experienced during military training, or domestic or international operations

Confidential peer support services are provided by professionally trained Peer Support Coordinators (veterans) and Family Peer Support Coordinators (family members of military members or veterans). All OSISS coordinators have lived experience with operational stress injuries and are able to listen, provide guidance, and identify resources that may help others dealing with operational stress injuries. Peer support may be offered on an individual and/ or group basis either in person or virtually.

The OSISS program is designed to assist military members, veterans and their families who are living with an operational stress injury navigate their wellness journey. Peer support connects individuals with an understanding ear, a supportive community of people with similar experiences, help to set goals, and provide effective resources that can help. Breaking down the stigma and providing social support has led many Canadian Armed Forces members, Veterans and their families to seek the help they need and change their lives for the better.

Work environment

Together, DND and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security and stability efforts.

What do we offer?

🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers and have job satisfaction over the long-term. You’ll enjoy:

✅ A career among a dynamic and dedicated team
✅ Opportunities for advancement
✅ A diverse, respectful and inclusive work environment
✅ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements

Intent of the process

A pool of partially or essentially qualified candidates may be established to fill future vacancies with various employment tenures (temporary and permanent), various language requirements, various operational requirements, and various conditions of employment in various locations within the Department of National Defence and Veterans Affairs Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

_______________________________________________________________________________
EDUCATION

EDU1. A secondary school diploma or employer-approved alternatives (see Note)

Note: The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a
secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

___________________________________________________________________________________
EXPERIENCE

EX1. Experience leading small teams.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual imperative BBB/BBB, CBC/CBC, CCC/CCC

Information on language requirements

________________________________________________________________________________
EXPERIENCE

EX2. Experience in networking and client or community engagement.
EX3. Experience in providing peer support to individuals who have been impacted by an Operational Stress Injury (OSI).
EX4. Experience with the process of recovery and self-care strategies related to Operational Stress Injuries (OSI).

________________________________________________________________________________
COMPETENCIES

C1. Working effectively with others
C2. Demonstrating integrity and respect
C3. Showing initiative and being action oriented
C4. Thinking things through
C5. Communication

________________________________________________________________________________
ABILITIES

A1. Ability to work under stressful and emotionally charged situations.
A2. Ability to assist individuals or families impacted by an Operational Stress Injury (OSI).
A3. Ability to analyze situations and provide appropriate recommendations, options or guidance.
________________________________________________________________________________

The following may be applied / assessed at a later date (may be needed for the job)

_______________________________________________________________________________
ASSET EDUCATION

AED1. Two years of post-secondary education with acceptable specialization in social work or psychology.
AED2. Suicide Intervention Training such as Applied Suicide Intervention Skills Training (ASIST) or Ask-Care-Escort (ACE).
AED3. Peer Helper Training from Operational Stress Injury Social Support (OSISS).

Degree equivalency

________________________________________________________________________________
ASSET EXPERIENCE

AEX1. Experience working within a recognized peer support volunteer organization.
AEX2. Experience in group facilitation.
AEX3. Experience in mentoring.
AEX4. Experience in community outreach.
AEX5. Experience in providing peer support to individuals who have been impacted by an Operational Stress Injury (OSI).

________________________________________________________________________________
ASSET KNOWLEDGE

AK1. Knowledge of community support resources available to those managing Operational Stress Injuries (OSI).

________________________________________________________________________________
ORGANIZATIONAL NEEDS:

The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population.

To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the designated groups: Indigenous Peoples, members of visible minorities, persons with disabilities, and women.

We encourage you to indicate if you belong to any of the designated groups when you apply.

Information on employment equity

As means to support our military families and linked with the Department of National Defence priorities, consideration may first be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.

_______________________________________________________________________________
OPERATIONAL REQUIREMENTS

• Willing and able to report to the workplace on a weekly basis but hybrid work may be supported.
• Willing and able to work in a military environment.
• Willing and able to work evenings, weekends and overtime.
• Willing and able to work flexible hours.
• Willing and able to travel within Canada.
• Willing and able to maintain a valid driver’s licence or personal mobility to a degree normally
associated with the possession of a valid driver’s licence, during employment.

Conditions of employment

Reliability Status security clearance

Candidates must meet and maintain the conditions of employment throughout their employment.

Strict adherence to the Department of National Defence and Canadian Forces Code of Values and
Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence
Administrative Orders and Directives (DAOD) 7021-1,Conflict of Interest.

Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html AND https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/7000-series/7021/7021-1-conflict-of-interest.html

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

▶ Persons are entitled to participate in the appointment process in the official language of their choice.

▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications
↪ You may be contacted and asked to submit information or be further assessed

▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

▶ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.

▶ If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html AND https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049)

▶ Appointment decisions may be based on one or more of the following criteria:
↪ Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
↪ Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
↪ Depth, breadth, type of work-specific experience;
↪ Level/degree of one or more competencies/qualifications;
↪ Organizational Needs.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online