Various Administrative Positions (Team Lead, Administrative or Electoral Coordination Officer)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Duties

This process will be used to fill various administrative positions for temporary (casual) and specified period (term) within the Office of the Chief Electoral Officer. Below is a brief description of the main positions to be staffed.

ELECTORAL COORDINATION OFFICER
- Assist in reviewing materials for electoral events.
- Analyze processes from past elections and suggest administrative improvements.
- Assist with training and information sessions for new officers.
- Collect data, create and maintain records, and prepare documents and reports.

TEAM LEAD
- Support managers in planning future electoral events and special projects.
- Supervise the work of enquiries officers or call centre agents and help resolve issues.
- Monitor incoming calls and social media messages and prepare statistical reports.
- Organize and update election-related reference and training materials.

ADMINSTRATIVE OFFICER
- Conduct research and gather information on various topics for managers.
- Prepare correspondence, documents and reports, which may include preparing meeting agendas and taking minutes.
- Develop, implement and maintain administrative procedures and practices.
- Provide information and support to managers and employees on administrative requirements.
- Some positions could be in the financial area and could include the following duties:
- Provide support services in financial activities such as preparing financial reports, monitoring compliance and proceeding with data entry in the financial system.

FIELD SUPPORT NETWORK OFFICER
-Search and analyze information from websites and other information sources and prepare responses to complex inquiries.
-Summarize and input information to the management system and contribute to the development and review of procedures, processes and tools.
-Provide ongoing operational guidance and coaching to staff.

Work environment

Come work with us and contribute to Canada’s democracy!

At Elections Canada, you will work in a welcoming environment where you will be supported to succeed.

Did you know that Elections Canada was ranked fourth in Forbes’ 2024 list of Canada’s Best Employers?

WELLNESS
Elections Canada prioritizes work-life balance.

We follow the federal public service’s common hybrid work model, which allows most employees to work remotely a few days a week. Some positions require to work on site full time due to operational requirements.

PROFESSIONAL DEVELOPMENT
At Elections Canada, you will work in an environment that provides the training you need to fulfill your job well. Whether you have professional experience or are a recent graduate, you can have a fulfilling experience with us.

CENTRAL, MODERN AND UNIQUE OFFICES
Depending on your position, you will work in one of our offices in Gatineau or Ottawa.

Our building at 30 Victoria Street in Gatineau is in the heart of downtown, with several restaurants nearby. It has modern facilities featuring collaborative workspaces. There’s also a locker room with showers and secure indoor bike storage.

The warehouse at 440 Coventry Road in Ottawa is the workplace of our Alternative Voting Methods team. It also houses our Distribution Centre. There are many benefits to this location as well, such as free parking, easy access to public transit and reserved space for bikes. Plus, the St. Laurent Shopping Centre, just next door, offers a variety of amenities.

Intent of the process

The intent of this process is to staff temporary (casual) and specified period (term) bilingual and unilingual positions for a period between 3 to 12 months. Please note that we will consider only candidates available for a job offer of 12 months or less.

A pool of qualified bilingual and unilingual candidates may be established to fill positions at the same or equivalent group and level at the Office of the Chief Electoral Officer, on a temporary (casual) and specified period (term) basis.

Positions to be filled: 30

Information you must provide

Your résumé.

A response to a text question addressing the following:

• ***TEXT QUESTION - WRITTEN TEST***
  
  An online written test (text question) will be used to assess the following essential competency:
  Ability to communicate effectively in writing.
  
  Il you do not respond to this question and meet this essential competency, your application will be eliminated from this process.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience in providing administrative support services*.

*Administrative services include but are not limited to: managing schedules, planning and organizing meetings or teleconferences, preparing and filing records for meetings and related documentation, establishing and maintaining filing systems, data entry, paying invoices, preparing hiring documents, obtaining office equipment or supplies, assembling, receiving or shipping forms or supplies and other related tasks.

AND

Experience in providing client services **.

**Client services include but are not limited to: answering client calls or emails, providing information to clients via social media or other communication channels, providing assistance to clients, serving the public, etc.

.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential
Bilingual - Imperative (BBB/BBB or CBC/CBC)

Information on language requirements

COMPETENCIES
-Thinking things through
-Working effectively with others
-Showing initiative and being action oriented
-Attention to detail
-Reliability

ABILITIES
-Ability to communicate effectively orally.
-Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
-Experience in using Microsoft Excel or other similar spreadsheet software such as OpenOffice, LibreOffice, or Google Sheets for data entry and spreadsheet manipulation.
-Experience working in a call centre.
-Experience in providing human resources services (for example : staffing, compensation, talent management and learning).
-Experience in providing financial services.
-Experience in analyzing and researching information in an academic or professional setting.
-Experience in supervision.
-Digital competency.
-Ability to use Microsoft Excel, Word and/or PowerPoint.
-Ability to mobilize team members.

ORGANIZATIONAL NEED
In support of achieving a diversified workforce, candidates self-declaring as belonging to one of the following employment equity groups may be selected for appointment to fill an organizational need: Indigenous peoples, members of visible minorities, persons with disabilities and women.

Conditions of employment

Willingness and ability to work overtime on as when needed and on short notice.
Consent to observe strict political impartiality and neutrality for the duration of employment.

For some positions:
Willingness and ability to work on variable shift work schedules, as and when required.

SECURITY CLEARANCE
Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The assessment will take place through the VidCruiter platform (test, pre-recorded interview). Communications with candidates will be primarily through the Public Service Resourcing System.

Please note that the use of Generative Artificial Intelligence to answer questions at any stage of this process is prohibited. If such use were proven, this could result in you being eliminated from this process. In addition, Elections Canada will also inform the Public Service Commission of any case in which a candidate is suspected of engaging in fraudulent or deceptive practices with regard to the process.

Candidates might be required to meet the asset qualifications, depending on the requirements of the specific position being staffed.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if you have one.

Persons are entitled to participate in the selection process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online