Web Project Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please read this advertisement carefully in order to ensure you provide all the required information.

Candidates must meet all the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though they do not meet any or all other qualifications (assets) or operational requirements.

First time applying for a Government of Canada job opportunity? Consult this video for tips! https://www.youtube.com/watch?v=0GW7P3g9hhI

Consult this link for more information on how to apply for a job with the Government of Canada:
https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-what-expect.html

Work environment

A career at the CRTC means working with dedicated and innovative professionals to make a difference in the lives of Canadians!
All Canadians deserve affordable and high-quality Internet, mobile and telephone services to support them in their everyday lives. They should also be able to listen to music and watch TV shows that resonate with their experiences and identities as Canadians. The CRTC also plays an important role in protecting Canadians from spam and telemarketing calls.
Our strength is our people. Be part of a dynamic organization that represents and includes the diverse identities, cultures, and perspectives that make up Canada.
The CRTC operates at arm’s length from the federal government, and employees are part of the federal public service. To learn more, visit the Canadian Radio-television and Telecommunications Commission’s website.

The Communications team works to promote and enhance the CRTC’s image and reputation. It oversees and advises on the implementation of communications initiatives, including internal communications, strategic communications, parliamentary affairs, media relations, client services, creative services, web services, outreach, social media, advertising and public opinion research.

Intent of the process

This process will be used to staff the below mentioned positions.
A pool of qualified candidates may be established to staff similar positions within the Canadian Radio-television and Telecommunications Commission (CRTC) with various tenures (acting, assignments and secondments), various security clearance levels and/or various language requirements.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Degree from a post-secondary institution OR an acceptable combination of education, training and/or related experience.

NOTES:
Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.
At the manager's discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

Experience:
Recent* and significant** experience leading complex*** web projects with multiple partners from start to end (i.e. planning, advising and implementing).
Significant** experience collaborating with a variety of clients, partners, stakeholders or multi-disciplinary teams on web projects.
Recent* and significant** experience using UX design principles, and web accessibility to provide web advice and guidance to management**** or clients.
Recent* and significant** experience in preparing user-centered content for the web.

*Recent experience means within the last four (4) years.
**Significant experience is defined as the depth and breadth of experience normally associated with the performance of a wide range of complex activities related to this task, normally acquired approximately over a two (2) year period.
***Complex or sensitive communication files, projects or initiatives include characteristics such as the following: multidimensional, confidential, impacting several partners or stakeholders or that could yield potential for significant media, stakeholder or employee interest.
****Management is defined as manager, or private sector equivalent, and above.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French essential.
Bilingual imperative BBB/BBB.

Information on language requirements

Knowledge:
Knowledge of Government of Canada web standards and web best practices.

Competencies:
Collaboration with partners and stakeholders.
Client service oriented.
Judgment.
Autonomy.
Adaptability.

Abilities:
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to plan, manage and implement web projects.
Ability to plan and prepare content for the web that is accessible, usable, findable, and leverages the Canada.ca design system.
Ability to identify and analyze problems, innovate, find and recommend creative solutions to problems.
Ability to establish priorities and meet deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

Experience:
Experience writing and editing web content.
Experience in designing, prototyping and implementing improvements or new approaches to web content.
Experience in developing information architecture.
Experience in conducting user research and user experience (UX) testing.

Organizational Needs:
To have a skilled and diversified workforce representative of the population we serve by encouraging the hiring of candidates self-identifying as belonging to an employment equity group such as: Women, Aboriginal people, persons with disabilities or members of visible minorities.

Operational Requirements:
Willingness to work overtime as required and to adopt flexible work hours as per operational requirements.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please DO NOT send a cover letter. These screening questions replace the cover letter. We will NOT review cover letters.

The purpose of these screening questions is to help you submit an application that is clear, complete and persuasive and demonstrates that you have all of the required essential education and experience qualifications and some or all of the asset education and experience qualifications. Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.
We suggest you use the STAR(S) method when you are answering the questions to provide us with a complete answer:

• S (Situation): A brief description of the situation
• T (Task): Tasks that need to be done
• A (Actions): Actions that were done
• R (Results): Result of the situation
• S (Follow-up, when required): Describe any follow-ups that have been made

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not provide in detail how you meet the experience and education essential merit criteria, you may be screened out. The resume you have sent will be used only if the Assessment Board considers it needs to validate the information provided in this questionnaire.

Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is "yes", the second part will ask to fully demonstrate how you obtained this qualification.

SELF-DECLARATION – EMPLOYMENT EQUITY GROUP(S):

Applicants who wish to self-declare as a member of one or more Employment Equity groups via their GC Jobs application will be asked to choose between two consent purposes:
1. Appointment processes and statistics related to appointments and EE workforce representation (self-declaration)
2. Statistics related to appointments and EE workforce representation (self-identification)
The first consent option allows organizations to use the information for staffing purposes to determine eligibility in processes where EE is a screening or selection criterion, or a tool for volume management.
For any questions related to the self-declaration process, contact Dotation_Staffing@crtc.gc.ca or visit the following website: Self-Declaration Information - Canada.ca.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email).

NOTIFICATIONS:

Please note that when the appointment process is finalized, a Notification of Consideration (First Notification) and a Notification of Appointment or Proposal of Appointment (Second Notification) will be posted on the Public Service Resourcing System (PSRS). It is your responsibility to check for notifications on the PSRS site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board. Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some e-mail systems block these types of email). If you need to update your valid e-mail address after the screening phase, you must contact Dotation_Staffing@crtc.gc.ca directly.

ACTING:

Please note that when the appointment process is finalized, a Notice of Acting Appointment will be posted on the Public Service Resourcing System (PSRS). It is your responsibility to check for notifications on the PSRS site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board. Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). In the case of an acting appointment, the Public Service Employment Regulations enables the organization to exclude the appointee from respecting official language proficiency when the department is unable to fill the position with an appointment of a person who meets the language proficiency qualification. Therefore, we would encourage all to apply, in the event the organization is unable to fill the position with an appointment of a person who meets the language proficiency, others may be considered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

VOLUME MANAGEMENT:

Depending on the volume of applications received, any or all of the asset qualifications, operational requirements, and organizational needs may determine those to be given further consideration in the assessment process. Candidates may be contacted and assessed against these criteria at any time during the process.

ASSESSMENTS:

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

A written examination will be administered.

An interview will be administered.

Reference checks will be sought.

Applications submitted by email will not be accepted. You must apply on-line through www.jobs.gc.ca.

Persons with disabilities preventing them from applying on-line are asked to contact Dotation_Staffing@crtc.gc.ca.

To submit an application on-line, please click on the button "Apply Now" below.

N.B. The use of the masculine gender is only intended to simplify the text, and does not discriminate against other genders.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online