Facilities Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

❗❗ FINTRAC is a separate agency, and has its own classification system. This position is classified as FT-02, which is equivalent to the following groups and levels: AS-03, AS-04.

🤫 Discretion is KEY!

Due to the nature of our work, we ask that you limit whom you tell about your application to FINTRAC – especially on social media. Please limit any discussions with your partner, or close family members and ensure they understand the need to be discreet.

Duties

The Facilities Officer is responsible for providing assistance and operational support for the delivery of workplace services activities, including the administration of mail/courier services and other administrative services. These may include assistance with Facility Management tasks and projects (workstation moves, minor renovations), building management services, and other tasks that support and help ensure a quality work environment that enhances office and staff well-being.

IMPORTANT The position is located in Ottawa, Ontario and requires a full time presence on-site with ad-hoc possibility to telework.

Work environment

At FINTRAC, it is our vision to be recognized as a world-class Financial Intelligence Unit (FIU) in the global fight against money laundering and terrorist activity financing.

As a separate employer in the Government of Canada (GoC), we embrace FLEXIBILITY, VALUE our TALENT, INNOVATION and DIVERSITY! We are proud of our excellence-driven culture bolstered by our commitment to a respectful, healthy, diverse and inclusive workplace.

We have our own unique classification system and unique group (FTs) with relevant equivalencies noted above. As a FINTRAC employee, you benefit from:

► Competitive salary;
► Eligibility for performance pay at all classification levels within the organization;
► Comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
► Minimum of three (3) weeks of vacation leave per year. In addition to vacation, FINTRAC employees receive two (2) personal days, and five (5) days of Family Related Leave with Pay every year, among other various types of paid and unpaid leaves;
► Flexible work arrangements, as part of our Hybrid Workplace*;
► Broad range of learning opportunities to encourage employee innovation; and,
► Strong support for employee wellness and mental health including access to the confidential employee assistance program.

*Where operationally feasible.

📍 Our headquarters is located in downtown Ottawa (234 Laurier Avenue West, Ottawa, Ontario).

Intent of the process

🔎 The intent of this process is to staff one (1) position on an indeterminate (permanent) basis.

This process may also be used to staff similar or identical positions with various requirements and tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓EDUCATION
ED1 - A secondary school diploma

Degree equivalency

✔️EXPERIENCE

E1 – Experience* working in the field of facilities management, property management and/or accommodation services;

E2 – Experience* working in a client-based service environment and providing service directly to clients;

E3 - Experience in dealing and collaborating with internal and/or external clients and/or stakeholders;

E4 - Experience in using different software applications (for example: Microsoft 365).

(*) “Experience” means depth and breadth of experience normally associated with the performance of duties over a period of approximately 6 months within the last 24 months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

✔️ASSET EXPERIENCE

AE1 - Experience in coordinating with central agencies, property building management, and other internal and external service providers with regards to accommodation requests.

AE2 - Experience with workspace planning, coordinating office requirements, re-location, or fit-up or construction projects;

AE3 - Experience with disposal of assets using GCSurplus;

AE4 – Experience with the use and administration of the Archibus space management tool, or similar; and,

AE5 – Experience in administration support such as; mail/courier services, security escort.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBC/BBC)

Information on language requirements

✔️ LEADERSHIP COMPETENCIES:
LC1 - Engagement (Working effectively with people, organization and partners);
LC2 - Values and Ethics (Serving through integrity and respect);
LC3 - Excellence through results (Delivering results through own work, relationships and responsibilities); and,
LC4 - Strategic Thinking (Innovating through analysis and ideas).

✔️ABILITIES / SKILLS:
A1 - Ability to communicate effectively in writing and orally.

✔️PERSONAL SUITABILITIES
PS1 - Dependability
PS2 - Team Player
PS3 - Discretion

Conditions of employment

Secret security clearance - You must be a Canadian Citizen and eligible for a Top Secret security clearance to FINTRAC's standards.

FINTRAC’s process includes a suitability interview, a credit and financial check, fingerprinting, a background investigation covering at least the last 10 years, as well as other assessments necessary to determine a candidate’s suitability for work at FINTRAC. Candidates must be able to produce sufficient records related to any significant period of time spent outside Canada.

Candidates may be required to submit security documentation and may be subject to security investigations at any phase of the selection process.

Suitability is an on-going condition of employment at FINTRAC and must be maintained.

We understand that FINTRAC’s security clearance process is demanding. Protecting the safety of Canadians and the security of Canada’s economy is what we do; that is why all candidates go through a rigorous screening process before becoming a FINTRAC employee.

OTHER CONDITIONS OF EMPLOYMENT
►Willingness to work extended shifts on a rotational basis, which may include days,
evenings, nights, weekends and/or holidays.
►This position requires full time onsite presence with ad-hoc telework possibility.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Accessibility is part of our mandate and preoccupations. As a result, in support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs, including reducing representation gaps.

📋 HOW TO APPLY

🚩 Candidates must submit their application through the online system available at: www.jobs.gc.ca. Applications submitted in any other format will not be accepted. If you are unable to apply online or require accommodation for any reason, you must contact the HR Services team at FINTRACJobs-EmploisCANAFE@fintrac-canafe.gc.ca or by phone at 343-571-7338, before the closing date.

Please clearly demonstrate in your resume and screening questions how you meet each Education and Experience criteria by providing CONCRETE examples including where, when and how these qualifications were acquired. Failure to do so will result in the screening out of your application.

→ We strongly encourage all candidates to answer all questions (including asset qualifications) for which they meet the criteria as they may be invoked for selection purposes. Note that it is not sufficient to simply state that the qualification is met, or to only provide a listing of current or past responsibilities. Resumes may be used as a secondary source to validate the experience.

✏️ ASSESSMENT

► Various tools (such as answers to screening questions, emails, or online assessment) may be used to assess the ability to communicate effectively in writing.
► Online evaluations and various assessment tools may be used.
► An interview will be administered.
► Reference checks will be sought.

Assessments may be conducted virtually by email, telephone and/or videoconference. It is the candidate’s responsibility to ensure that their computer and mobile equipment are in working condition before starting an assessment.

📌 NOTES

For this selection process, it is our intention to communicate with candidates via email. Candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure accurate information is provided and updated as required.

Any travel expenses incurred by candidates to attend evaluations for this recruitment process will be the candidate's responsibility.

If the position is staffed on a temporary basis, through Interchange Canada, or through an internal assignment and/or acting opportunity, the approval of your management will be required.

A short list of candidates will be selected for interview and/or exam based on a combination of experience, career progression and achievements, and overall presentation in the application.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online