Dematic is seeking an experienced Transaction Processing Supervisor to join our team in our North America Office in Monterrey Mexico. As the Transaction Processing Supervisor, you will oversee shared services associates and supervise the organization's shared services functions, ensuring timely and accurate processing, while complying with internal controls.

What we offer:

​What We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tasks and Qualifications:

This is what you will do in this role:

• Ensures fair and consistent accountability.
• Oversees transaction processing, which may include customer order entry, customer billing collections, and/or accounts payable.
• Handle escalated client issues to resolution with professionalism.
• Prepare regular reports on activity, aging reports, and other metrics for management.
• Support account reconciliation process and customer/supplier reconciliations
• Support Integration of current processes to the shared service environment
• Identify and implement process improvements to enhance efficiency and accuracy.
• Develop and maintain documentation for financial processes and procedures
• Monitor business volumes and adjust resources as needed
• Facilitates audits by providing records and documentation to auditors

What we are looking for:

• 3+ years of supervisory experience in a large multinational company
• Strong understanding of accounting and finance principles
• Strong analytical skills, ability to research issues in a complex accounting structure to resolve problems; detail-oriented, yet able to identify issues and grasp concepts at a broader level.
• Must be a highly motivated individual with the ability to multi-task while working with a variety of individuals in both team and self-directed environments.
• Ability to effectively communicate, both written and verbal, with all levels of management
• Ability to work in a fast-paced environment with tight deadlines
• Experience working in a shared service center environment.
• Fluency in Business English and Spanish

• Experience with SAP or equivalent ERP systems
• Microsoft Excel advanced user
• Ability to use a variety of software programs and tools to analyze and work with large data sets and accomplish tasks efficiently.

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