Quality & Business Process Improvement Lead
Dematic
Quality Assurance
Singapore
Posted on Tuesday, August 20, 2024
Drive & administer a consistent Quality management system, coordination & improvements across Dematic ASIA business to enable all areas of the business to create, execute & improve the programs.
What we offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
This is What You Will do in This Role:
- Recommends, sets & drives goals & metrics relating to processes.
- Support development of business processes with business units/functions owners, and assist in documenting, reviewing & control of these processes.
- Champion & administers certification to management system standards or accreditations (ISO9001) with WHSE Lead (ISO45001 & ISO14001) in ASIA.
- Actively drive Supplier Quality practices (pre-selection, PPAP, approval & ongoing evaluation including completing FAT).
- Lead & support Quality activities during Project execution.
- To regularly audit business functions & suppliers to ensure compliance to specifications, to Dematic quality processes (e.g. Quality Gates procedure) & applicable standards.
- Actively ensure that the company is kept abreast of all applicable statutory requirements and that the Dematic systems is compliant.
- Promotes continual improvement, shares & implements best practices, including standardising business processes.
- Instigate corrective and preventative action and help manage quality issues that have occurred.
- Administer management systems software (including companywide tools) for the ASIA region.
- Coordinate information gathering & complete clients’ questionnaires pertaining to Quality.
- Monitor & Report Quality performance to the Management and the policy & functional committees.
- Plan, develop and conduct systems/process trainings; and identify external training providers as required.
- Champion development of checking requirements e.g., inspection test sheet or documents for projects, all business functions.
- Work closely with all business areas on any Quality matters, and the ANZ Quality functions.
- Provide support when WHSE Lead is not available for extended period.
What We Are Looking For:
- Bachelor degree/Diploma in Engineering or related subject (Manufacturing, Technology, Science-related) OR Polytechnic qualification
- Minimum 5 years of experience in a Quality role
- ISO9001:2015 auditor certification
- Background in manufacturing & construction industries will be highly regarded although not mandatory
- Hands on skills & experience in operational Quality (e.g. project quality, supplier quality)
- Exceptional stakeholder engagement skills
- Excellent planning and organisational skills; able to work with diversity and varying demands
- Demonstrated ability to effectively develop and roll out systems
- Strong attention to detail with company level reporting skills