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Quality & Business Process Improvement Lead

Dematic

Dematic

Quality Assurance
Singapore
Posted on Tuesday, August 20, 2024
Drive & administer a consistent Quality management system, coordination & improvements across Dematic ASIA business to enable all areas of the business to create, execute & improve the programs.

What we offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

This is What You Will do in This Role:

  • Recommends, sets & drives goals & metrics relating to processes.
  • Support development of business processes with business units/functions owners, and assist in documenting, reviewing & control of these processes.
  • Champion & administers certification to management system standards or accreditations (ISO9001) with WHSE Lead (ISO45001 & ISO14001) in ASIA.
  • Actively drive Supplier Quality practices (pre-selection, PPAP, approval & ongoing evaluation including completing FAT).
  • Lead & support Quality activities during Project execution.
  • To regularly audit business functions & suppliers to ensure compliance to specifications, to Dematic quality processes (e.g. Quality Gates procedure) & applicable standards.
  • Actively ensure that the company is kept abreast of all applicable statutory requirements and that the Dematic systems is compliant.
  • Promotes continual improvement, shares & implements best practices, including standardising business processes.
  • Instigate corrective and preventative action and help manage quality issues that have occurred.
  • Administer management systems software (including companywide tools) for the ASIA region.
  • Coordinate information gathering & complete clients’ questionnaires pertaining to Quality.
  • Monitor & Report Quality performance to the Management and the policy & functional committees.
  • Plan, develop and conduct systems/process trainings; and identify external training providers as required.
  • Champion development of checking requirements e.g., inspection test sheet or documents for projects, all business functions.
  • Work closely with all business areas on any Quality matters, and the ANZ Quality functions.
  • Provide support when WHSE Lead is not available for extended period.

What We Are Looking For:

  • Bachelor degree/Diploma in Engineering or related subject (Manufacturing, Technology, Science-related) OR Polytechnic qualification
  • Minimum 5 years of experience in a Quality role
  • ISO9001:2015 auditor certification
  • Background in manufacturing & construction industries will be highly regarded although not mandatory
  • Hands on skills & experience in operational Quality (e.g. project quality, supplier quality)
  • Exceptional stakeholder engagement skills
  • Excellent planning and organisational skills; able to work with diversity and varying demands
  • Demonstrated ability to effectively develop and roll out systems
  • Strong attention to detail with company level reporting skills