Work in Tech

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, nonprofits, and individuals succeed by giving them all the help and tools they need to grow. We’re energized by new challenges and possibilities — and we’re just getting started.

We're on the lookout for a Copywriter to join our team at Constant Contact. As part of our creative team, you'll report to the Senior Manager, Copywriting. Your main focus will be developing and refining copy across a range of marketing assets to elevate our audience’s experience. You’ll play a pivotal role in ensuring our copy is of the highest caliber, stylistically sound, and an accurate, consistent reflection of our brand. As an essential member of our team, you'll help craft messaging across a range of creative projects, exposing our audience to solutions that address their pain points and immersing them in the Constant Contact brand.

At Constant Contact, we're passionate about innovation, problem-solving, and the art of storytelling. We firmly believe that copywriting is a vital component of design, and we're committed to exploring fresh approaches to help our audience members achieve their objectives. If you're ready to further your career in copywriting and make a meaningful impact, we want to hear from you. Apply now with your resume and a portfolio showcasing your writing samples. A portfolio is required to be considered for this position.

This is a remote-first US position. Or, if desired, you can work in a hybrid model from one of our offices in Boston, MA, Waltham, MA, Gainesville, FL, or Loveland, CO. Whatever you need to be successful!

What you’ll do:

• Writing: Craft original copy for a range of marketing materials including but not limited to video scripts, display ads, social media posts, email campaigns, swag items, and experiential marketing initiatives.
• Research and ideation: Pursue a deep understanding of Constant Contact’s product, brand, audience, and competitive landscape, and use that knowledge to contribute fresh creative ideas intended to support defined business objectives.
• Collaboration: Work closely with designers and video producers to seamlessly marry text with visuals, actively participate in brainstorming sessions to foster creative collaboration, and partner with stakeholders across the business to ensure creative work aligns with business objectives. Have a desire to be part of a culture of continual feedback, iteration, and improvement.
• Editing and optimization: Edit and fact-check copy generated by colleagues, ensuring accuracy, clarity, and adherence to brand guidelines. Have a foundational understanding of copywriting best practices across various digital marketing channels, how to apply style rules, and how to align copy to a defined brand voice. Be able to apply those best practices during the copy editing process.
• Project management: Manage multiple copywriting projects simultaneously, with guidance from senior team members, and be able to deliver work on time based on agreed deadlines.
• Copy performance monitoring: Assist in copy-related creative testing, and have a genuine interest in understanding how our copy is performing against its intended objectives. Have a willingness to learn about and contribute to data gathering and reporting that can inform and improve our copy.
• Professional development: Stay up-to-date on best-in-class advertising campaigns, creative trends, and industry news, and share insights with the team to foster a culture of learning and growth. Continually develop your position as a champion of stand-out, high-quality copy across the business.

Who you are:

• Bachelor's degree (or equivalent work experience) in marketing, communications, or a related field
• 3-5 years of relevant copywriting experience in an agency, studio, in-house marketing team, or related environment
• Strong writing and editing skills with a keen eye for detail and a commitment to delivering high-quality copy that will capture our audience’s attention
• Familiarity with copy best practices across digital marketing channels and an understanding of how brand guidelines influence copy creation
• Familiarity with Google Suite and willingness to learn design software such as Figma for collaborative work
• Excellent communication skills, a sense of respect for agreed deadlines, and the ability to work effectively in a team environment
• Enthusiasm for learning and a proactive approach to skill development
• Understanding of copy testing and performance monitoring a plus