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HR Data Analyst

Constant Contact

Constant Contact

IT, People & HR, Data Science
Waltham, MA, USA
Posted on Wednesday, July 10, 2024

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Constant Contact is a fast growing and ambitious technology company looking for a smart, talented, and resourceful HRIS Analyst to join our People team.

The position is responsible for the planning, implementation and maintenance of People Ops systems, as well as being the point person on our reporting and analytics. You will work closely with our Business Partners, Operations, and Finance teams, along with other internal stakeholders. If you’re highly motivated by providing insight and value, a data guru who can make metrics matter and take our game to the next level this may be the job for you.

What you’ll do:

  • Manage data/analytics requests; assemble, analyze, and format data into reports for all levels of the business-lead projects as defined by leadership
  • Interpret complex data sets and communicate actionable insights effectively through compelling narratives
  • Develop both scheduled and ad-hoc reporting systems for HR functions and company-wide operations
  • Audit and maintain People systems in order to detect, troubleshoot and resolve issues in order to ensure integrity of data throughout the organization
  • Partner with key stakeholders to actively contribute to the advancement and refinement of our business intelligence tool.
  • Ensures the efficient and accurate integration of data files originating from our HR system to various third-party recipients. This includes data validation, transformation, and transmission, to guarantee smooth and reliable exchanges that meet the needs and standards of all stakeholders involved.
  • Evaluate systems needs and business requirements to make recommendations on improvements, as well as new systems and processes
  • Build and maintain system back ends - data tables, workflows, security, etc.
  • Provide expert-level support to end users, addressing and resolving ad-hoc system issues promptly and effectively.
  • Provide backup support for team members across a range of HR systems, ensuring seamless continuity and proficient operation during absences or high-demand periods.

Who you are:

  • 2-4 or more years of People Ops/HRIS/Analyst or equivalent experience
  • Bachelor’s Degree in Business, Information Technology, Human Resources, or a related field
  • Experience using the Workday product suite, Greenhouse, Cornerstone or ServiceNow preferred.
  • Strong background in using HR data and HRIS products desired and experience producing analytics containing sensitive information and high levels of accuracy
  • Expert level in Excel
  • Experience with Business Intelligence tools, i.e. Tableau, Domo, etc.
  • Excellent communications skills, verbal, written, and active listening to effectively communicate HR information to HR and non-HR individuals.
  • True sense of pride, ownership and a demonstrated willingness to go the extra mile
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$60,400$75,500 USD

Why You’ll Love Us:

  • We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
  • Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.