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Business Analyst, AIS

Concordia University

Concordia University

Williamson County, TN, USA
Posted on Wednesday, July 10, 2024

Position Number: 50000273 / P1913
Department: Advancement Information Systems
Grade: GR11
Campus: Sir George Williams (Downtown)

Salary: $70,819.75 - $84,590.55 per annum
Union/Association/HR Policy: CUPEU

Posting deadline: July 11, 2024

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

Reporting to the Manager, Advancement Information Systems (AIS), the incumbent provides expertise pertaining to the Advancement Information Systems unit and the business processes it manages. They act as a resource person on whom others draw to resolve problems and recommend enhancements.

• Manage the Advancement Information Systems’ operational tasks on a day-to-day basis, including the processing of interfaces, file/data loads, and management of application configuration.
• Provide expert knowledge on all business processes, system interactions and dependencies with other modules and related systems pertaining to the data managed by the AIS. Provide advice on information systems strategy.
• Gather and analyze user and business unit needs, document business requirements, recommend solutions and best practices required to support the business. Collaborate with users and Instructional and Information Technology Services (IITS) to develop a timeline to deploy the recommended solutions.
• Provide detailed functional specifications pertaining to development efforts and works closely with IITS to develop and rollout new features.
• Create and maintain business process maps related to new processes/features or changes to existing features/processes.
• Analyze, create, and deploy queries requested by users. Execute queries, when necessary.
• Analyze user-reported systems issues and work closely with IITS in testing, solving and delivering solutions to problems; recommend solutions.
• Participate in all phases of testing and validation (unit, scenario, user acceptance, regression) during AIS upgrades; includes implementation of solutions and enhancements related to the AIS and collaborate with users and IITS on these projects.
• Work closely with the users to analyze new AIS features and functionalities; recommend a deployment approach to ensure it is in line with the business objectives and information needs.
• Train users and assist in the creation and maintenance of AIS related training materials.
• Participate and network in relevant training opportunities, user groups, publications and professional associations to keep up on trends and developments in the fields of Advancement, Data Analytics/Reporting and Database Management.

• Bachelor’s degree in a pertinent field and two to four years of related work experience.
• Experience in an advancement/fundraising information system implementation desirable.
• Knowledge of SQL developer & relational databases are assets.
• Advanced knowledge of and experience with system analysis and design methodologies and tools.
• Strong analytical and functional requirement documentation skills with ability to efficiently and effectively synthesize information.
• Excellent organizational skills to organize work effectively and set work priorities within time constraints.
• Self-motivated and willingness to take initiative.
• Aptitude to work in a service-oriented environment as both member of a team and independently.
• Advanced knowledge of Microsoft Excel for data analysis and good knowledge (Intermediate level) of Word for documentation creation and maintenance.
• Good knowledge (Level 4) of spoken and written English to provide complex information, clear explanations and documentation to users; basic knowledge of (Level 3) spoken French.
• Excellent interpersonal and communication skills, able to work autonomously or as part of a team.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence,

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.