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Analyst, Faculty Information Systems

Concordia University

Concordia University

Williamson County, TN, USA
Posted on Wednesday, July 10, 2024

Position Number: 50021271 /
Department: Faculty Development and Inclusion
Grade: GR12
Campus: Sir George Williams (Downtown)

Salary: $76,468.50 - $91,341.36 per annum
Union/Association/HR Policy: CUPEU

Posting deadline: July 22, 2024

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

Reporting to the Manager, Faculty Information Systems, the incumbent will oversee, troubleshoot, and implement the system-related tasks necessary to process academic and research contracts and stipends for CUFA, CUPFA, CUCEPTFU, CREW, CARE, Research Non-Unionized and Post Doctoral contracts primarily using FRIS and UNITY. Support the Faculty Development and Inclusion team by producing reports for management, the academic unions, the faculty budget offices and other stakeholders; and resolve assigned Footprint tickets.

• Ensure academic employees with signed contracts in FRIS are paid without delays by determining through a set of criteria if the contract can be pushed without manual intervention; push contracts that do not require manual intervention through FRIS to the UNITY interface; execute manual adjustments for contracts that are not able to be pushed, including adjusting existing contracts and manually entering contracts directly in UNITY, and manually updating employees’ schedules.
• Ensure academic employees with contracts that are not in FRIS are paid without delays by managing the contracts that are received by email; evaluating the contract for completion; and manually entering contracts directly in UNITY, and manually update the timesheet in WorkForce Software.
• Resolve assigned Footprint tickets.
• Run scheduled and ad hoc reports required by management, the Unions, the faculty budget offices and other stakeholders. Deliver scheduled reports consistently on their due date.
• Liaise and attend meetings with UNITY administrators and/or Human Resources, including the daily replication meeting to troubleshoot and fix any issues that may delay or produce an error for an academic employee’s pay.
• Investigate, troubleshoot and respond to service requests re-directed from Human Resources.
• Monitor academic employees pay in WorkForce Software to ensure they are paid, and troubleshoot any issues.
• Manually create or update personnel positions and the custom manager in UNITY as needed.
• Contact new hires for necessary information required for contracts manually entered in UNITY.
• Process the NOCs issued for any additional payouts per the collective agreements and the University policies.
• Troubleshoot with the Finance team on issues related to grants/internal orders.
• Assist Analyst AS with uploads to UNITY and verification of data for CUFA members.
• Act as the point of contact for changes of supervisors for Academic and Research members. Update supervisor changes in UNITY.
• Import employee information from the legacy system to UNITY.
• Respond to the research compliance team’s requests to provide the original contracts for research assignments.
• Provide back-up for creating sponsored role accounts and access to active non-salaried academic visitor positions that cannot be activated in UNITY for Affiliate Professors, Fieldwork/Stage Interns, Postdoctoral Fellows, Research Interns, and Visiting Scholars.
• Perform other duties as requested by the Manager, Faculty Information Systems.

• Bachelor’s degree in a related field and 2 to 4 years of experience working with information systems in a unionized environment.
• Knowledge of the academic infrastructure and academic administrative practices and regulations.
• Good knowledge (Level 4) of English written and spoken and basic knowledge (Level 3) of French written and spoken.
• Advanced knowledge of Excel (to create and format spreadsheets including calculating formulas and managing pivot tables).
• Good knowledge (Intermediate level) of Word (to format letters, lists, mail merges).
• Intermediate knowledge of database applications.
• Experience with systems transactions.
• Strong knowledge of the Faculty Resource Information System (FRIS) and HRIS (Unity) are considered an asset. Knowledge of other human resources and budget information systems is considered an asset.
• Ability to work under pressure and meet strict deadlines; attention to detail.
• Strong communication skills.
• Excellent organizational skills; ability to multitask and to establish and follow priorities while maintaining flexibility; ability to work independently and as part of a team.
• Discretion with strong sense of confidentiality.
• Action oriented - sense of energy.
• Organizational agility - understands the reasoning behind key policies, practices and procedures.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence,

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.