Business Services Manager
National Research Council Canada
Business Services Manager
Selection process number: 24-RCM-EA-P-E-CHWK-HRB-PRTC-131713
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.
Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/
Work environment
Located in Chilliwack, British Columbia, the RCMP Pacific Region Training Centre (PRTC) is the advanced in-service training academy for the RCMP in British Columbia. PRTC is located in the Sardis area, occupying 72 acres of the former Canadian Forces Base. Close to the Vedder River and Cultus Lake, Chilliwack is vibrant community rich in history and outdoor adventures. On average, there are in excess of 13,000 candidates trained and 550 courses administered each year at PRTC.
The Manager, Business Services provides administrative support services at PRTC, directing a multi-disciplinary team of approximately 30 full time employees. These employees provide the following administrative functions: strategic planning; logistics and scheduling; procurement; and human resources, financial and records management. The incumbent works closely with the Executive Management Team and many subject matter experts who manage training programs and / or provide instruction on a variety of RCMP training courses.
This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.
Remote working is not a possibility with these position(s).
Intent of the process
The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.
A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION:
A secondary school diploma or an acceptable combination of education, training and/or experience.
EXPERIENCE:
1. Experience managing an operating budget (pay, non-pay) in a public sector environment.
2. Experience in the provision of human resources services (ie Classification, Labour Relations, Hiring) in a public sector environment.
3. Experience in managing a multi-disciplinary team of at least two employees.
4. Experience in providing advisory services to management on complex issues in a public sector environment involving multiple stakeholders and critical timelines.
The following will be applied / assessed at a later date (essential for the job)
English essential
Information on language requirements
KNOWLEDGE:
1. Knowledge of legislation and/or policies and/or directives related to Human Resources Management
2. Knowledge of legislation and/or policies and/or directives related to Financial Management
3. Knowledge of legislation and/or policies and/or directives related Contracting and Procurement
SKILLS & ABILITIES:
1. Ability to communicate effectively orally
2. Ability to communicate effectively in writing
3. Ability to plan and organize
4. Ability to manage complex situations strategically
5. Ability to manage a budget
PERSONAL SUITABILITY:
1. Adaptability
2. Team Leadership
3. Client Focus
4. Initiative
5. Judgement
The following may be applied / assessed at a later date (may be needed for the job)
ASSET QUALIFICATIONS
1. A post-secondary certificate related to accounting, human resources or business administration.
2. A post-secondary diploma related to accounting, human resources or business administration.
3. A post-secondary degree related to accounting, human resources, or business administration.
4. Experience in managing a salary and/or operating budget greater than $5 million in a public sector environment.
5. Experience in the interpretation and application of policies and/or legislation related to any of the following areas: procurement and contracting, human resources or financial management.
6. Experience in providing management advisory services in any of the following: facility management; fleet management; security; property management.
7. Experience in managing the development and implementation of capital investment projects.
8. Experience in representing a Federal department or Agency in the negotiation of agreements with other levels of government or with non-government partners.
OPERATIONAL REQUIREMENTS
1. Valid Provincial Driver’s License
2. Willingness and ability to work overtime when required
3. Willingness and ability to work full time at the PRTC Site (ie no work from home or hybrid allowed)
Conditions of employment
Enhanced Reliability Security Clearance
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.
Applicants are encouraged to apply ONLY if they are willing and able to work in Chilliwack, BC. All positions are located at Pacific Region Training Centre, 1101 – 45337 Calais Crescent, Chilliwack, BC
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.
Once established, the qualified pool will be valid for a period of 12 months and may be extended.
Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.
This process and the resulting pool will only be used to staff positions in the RCMP.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.
All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.
PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.
Contact information
| Heidi Anderson |
|---|
| heidi.anderson@rcmp-grc.gc.ca |