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USA - Service Delivery Center - Assurance Business Support Associate - Staff

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Customer Service

San Antonio, TX, USA

Posted on Thursday, August 15, 2024

USA - Service Delivery Center - Assurance Business Support Associate - Staff

Locations: San Antonio, Texas

Requisition ID: 1531651

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Applications will be accepted until November 23. For those living in California, please click here for additional information.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

To improve your application experience, please apply to no more than two positions within a six-month period.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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USA - Service Delivery Center - Assurance Business Support Associate - Staff

About our business

As an Associate, you’ll be based at our Service Delivery Center in San Antonio, TX. This position is responsible for supporting our Assurance engagements in our Service Delivery Center. The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our clients.

Due to this level of work, you’ll need to be detail-oriented, analytical, and follow written procedures closely.

What you will do

Assist with execution and documentation of standardized procedures under direction of the Assurance Senior Associate.

Document clearly and accurately the execution of procedures as defined.

Execute standardized procedures in a timely fashion to meet client service team deadlines, and manage expectations regarding the timing of related deliverables.

Communicate identified exceptions or non-reoccurring situations to the Assurance Senior Associate for review.

Ensure quality in delivering client service by executing procedures as prescribed and informing the Assurance Senior Associate of the status of procedures.

Follow well-defined processes, procedures and protocols. Share unusual non-reoccurring situations with the Assurance Senior Associate for further review.

Analyze evidence, reach conclusions, and identify non-compliance while applying a balanced view.

Job requirements and preferences

Required qualifications

Associates degree in any business-related major or any degree with business experience.

Preferred qualifications

Basic understanding of accounting concepts.

Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, etc.

Ability to consistently follow standardized procedures.

Attention to detail and diligence in resolution of issues.

Ability to prioritize to meet tight deadlines.

Ability to multi-task on projects and assignments.

Ability to learn new software tools.

Located or willing to relocate to the San Antonio, TX area.

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What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. The salary range for this job, in the US, is $40,000. Individual salaries are based on education, geographic location, and alignment to the market data.

In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Our expectation is for most people to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com

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